Cloud Managed Services
Cloud 9 runs your cloud better. We are the next-gen Managed Services Provider (MSP) to help our clients discover, build, migrate, manage, secure and optimize their application, infrastructure and enterprise data on the cloud. We provide end-to-end managed cloud services, cloud operations design, tried-and-tested target operating models, and best-of-breed tools for security and cost optimization.
Cloud 9’s cloud offering delivers elastic scalability, super high speed, robust security, and a managed service with expert support.
From Strategic Consulting
to 24/7/365 Helpdesk Support
Our fully managed IT services and solutions allows you to reclaim the time you need to grow your business by eliminating IT distractions. By engaging with an IT solutions provider like Cloud 9, you can free up internal IT resources for other projects that deliver a higher core business value.
We make Sure Your IT is in Good Hands
SUPPORT MANAGEMENT CYCLE
Cloud 9 utilizes deep subject matter expertise and vast experience to help you achieve peace of mind business. By leveraging Cloud 9's managed IT services, you can get more from your people, processes, information systems and budget with a model designed to improve security, up time and efficiency across all business functions.
You won’t just have a number to call if someone needs computer support (although you get that too!).
User Management
- Create / Modify / Delete local system users (with respect to the application installed on the system)
- Manage local user groups.
- Manage local user role-based access.
- Terminal Service installation and configuration.
- Create & Manage Group Policies.
Subscription Management
- Provisioning & De-provisioning resources.
- Implementing role based access management.
- Auditing & Compliance management.
- On-Demand audit reports.
Security Management
- Firewall Configuration
- File Permissions
- Virtual Networking
- VPN Management
- Whitelisting & Blacklisting of IP’s
- Managing Ports
- Security Audits
ALL MANAGED SERVICES
ARE NOT CREATED EQUAL
Choose the right tier of support for your organization.
*Note additional Managed services offerings by Tier are available. Please reach out to support@cloud9infosystems.com for a detailed catalog of services provided by tier level.
PLATFORMS WE SUPPORT
WHY US?
Managed Services provided by Cloud 9 allows you to optimize, monitor and manage your cloud environments. Certified Cloud Consultants monitor and manage yours environment actively using the best of breed practices and modern technology to ensure a 99.95% uptime.
Monitoring
Using best of breed tools, Cloud 9 Monitors your business critical PaaS, IaaS and SaaS resources.
Alerting
Configuration of alert notification that reduces risk through early detection.
Patching
Cloud 9 ensures that your software stays up to date through automated patch procedures.
Security
Everything we do at Cloud 9 is with a Security first mindset.
Backups
Using repeatable, automated processes enterprise business continuity is assured.