Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time.

Start your Dynamics 365 Customer Insights journey with Cloud 9 Infosystems and learn how to leverage a self-service and extensible customer data platform.

Bring together all your transnational, observational, and behavioral data for consumers and enterprises by using prebuilt connectors for popular data sources. Unify your data by resolving customer identities with recommendations based on AI and machine learning. Build rich customer profiles by incorporating audience intelligence from Microsoft Graph.

Employ quick start machine learning templates to predict churn or the next best action. Discover new audience segments with AI-driven recommendations or create your own. Embed Customer Insights cards into your Dynamics 365 business application or external applications to drive informed action. Trigger workflows in response to customer signals by using Microsoft Flow.

Get started quickly with intuitive, guided experiences. Extend the solution with familiar Azure services and tools and use your own machine learning models. Connect your customer data with Microsoft Power BI to customize dashboards and reports. Build custom apps with embedded customer insights by using Microsoft PowerApps.

Shorten time to value with a self-service CDP built on Azure, with the flexibility to bring your own existing Azure data store. Help support data privacy and General Data Protection Regulation (GDPR) compliance with corporation-ready security and built-in governance tools while retaining full ownership of your data. Rely on Microsoft expertise in AI research and cloud, data, and developer platforms to surface insights that help you serve your customers better.


At Cloud 9, we believe Dynamics Customer Insight is CDP that checks all the boxes. Our experience implementing it for customers has demonstrated that it can be quickly implemented, can connect to the data sources and is flexible enough to adapt to each company’s specific needs.

Whether you want hands-on experience in a trial environment or a live demo by a solution expert, we’re ready to help you explore and evaluate Dynamics 365 Customer Insights.

You'll be amazed by the value! It's feature-packed with all the tools you need to unify data from any industry source, uncover new segments and customer insights, and power authentic brand experiences — with cloud simplicity and affordability.

We are at forefront of cloud technologies having hardly any on-prem infrastructure. With diverse workloads like ERP, advanced analytics and IOT at various stages of deployment, we were looking for a partner with depth and breadth of expertise that can cover all our needs. With Cloud 9 we have a partner who has both strategic vision coupled with delivery capabilities for timely cost effective implementation. We believe that together with Cloud 9, we will keep on achieving new heights.


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